KPI OceanConnect, one of the world’s largest independent marine fuel service and solutions providers, is reinforcing its commitment to the global cruise sector with a new opportunity for a Senior Key Account Manager – Cruise Lines, based in Miami, Florida. This strategic hire will join a high-performing cruise team that spans key global offices in Singapore, London, and Houston, supporting KPI OceanConnect’s ambition to strengthen long-term relationships and fuel solutions for the international cruise market.
Backed by a global footprint and decades of experience in marine energy, KPI OceanConnect offers 24/7 service across every major maritime hub. The company is recognized for its deep-rooted client partnerships, innovative fuel strategies, and transparent, solutions-oriented approach to bunkering. This new Miami-based role reflects the company’s continued investment in specialized account management and tailored energy solutions for the evolving needs of cruise operators.
About the Role: Senior Key Account Manager – Cruise Lines
As Senior Key Account Manager, you will take full ownership of a defined portfolio of cruise line clients, serving as the primary point of contact for their marine fuel procurement and service needs. Reporting directly to Soeren Mikkelsen, Commercial Director (Houston), you will play a key role in delivering commercial value, maintaining exceptional client service, and driving new opportunities across the cruise sector.
This role requires a seasoned professional with a proven track record in marine fuel sales, bunker trading, or cruise operations—ideally someone who thrives in fast-paced, relationship-driven environments.
Key Responsibilities:
- Develop and sustain strategic relationships with senior decision-makers across leading cruise operators.
- Serve as the dedicated account lead for assigned cruise clients, ensuring consistent service excellence.
- Identify commercial opportunities and create customized bunker supply strategies aligned with client needs.
- Negotiate competitive fuel contracts and pricing structures while ensuring profitability and service reliability.
- Collaborate closely with global trading and supply teams to secure best-in-market fuel solutions.
- Monitor evolving market trends, regulatory changes, and emerging developments in the cruise and marine fuel sectors.
- Liaise with internal departments including credit, risk, and operations to support seamless transaction execution.
- Represent KPI OceanConnect at industry events, conferences, and on-site client meetings as required.
Candidate Profile:
- Minimum of 5 years’ experience in bunker trading, marine fuel sales, or the cruise industry.
- Established network and strong relationships within cruise line procurement and fuel management circles.
- Demonstrated ability to close high-value contracts and manage complex commercial negotiations.
- Sharp analytical and strategic thinking abilities with a customer-centric sales approach.
- Excellent communication, presentation, and interpersonal skills.
- Self-starter with high motivation, resilience, and adaptability in a high-demand setting.
- Willingness to travel regionally and internationally as business requires.
Why Join KPI OceanConnect?
Joining KPI OceanConnect means becoming part of a globally connected, innovation-focused company that places strong emphasis on collaboration, integrity, and customer service. You will be working with one of the most experienced teams in the bunkering industry, supported by a dynamic key account program spanning offices in Houston, Miami, London, and Singapore.
The successful candidate will gain exposure to some of the most influential cruise clients in the world while shaping fuel solutions that are sustainable, competitive, and future-ready.
Diversity & Inclusion:
At KPI OceanConnect, diversity and inclusion are fundamental to our culture. We embrace differences and are committed to fostering a respectful, inclusive workplace where all employees have the opportunity to thrive. We welcome applicants from all backgrounds and provide equal opportunities for growth and advancement.
If you’re interested in this exciting opportunity, submit your CV and application. Applications are reviewed on a rolling basis, so early submissions are encouraged. For further inquiries before applying, feel free to contact Soeren Mikkelsen at +1 346 290-3842.
About KPI OceanConnect
KPI OceanConnect is a globally recognized leader in marine fuels, offering integrated solutions and expert services to shipping clients 24/7. With offices in key shipping locations including Athens, Doha, Hong Kong, Istanbul, Jakarta, London, Miami, Middelfart, New York, Rotterdam, Seattle, Seoul, Singapore, and Tokyo, the company brings unmatched reach and reliability to every marine transaction.
Click Here to Contact and Apply online via KPI OceanConnect website